Refund Policy
Last updated: August 25, 2026
Digital Product Refund Window
Access Assured sells one-time digital planning products. You may request a refund within 30 days of purchase, no questions asked, by emailing support@accessassured.co.
Eligible Refund Requests
Within the 30-day window you do not need a reason. You will always be refunded, and you do not have to explain yourself, when:
- the kit is not what you expected,
- we fail to deliver access to the purchased digital materials,
- the delivered materials do not match the purchased product, or
- there is a duplicate or incorrect charge.
What To Include
Please include the purchase email address and any order details you have.
Processing
We aim to respond to refund requests within 2 business days. Approved refunds are returned to the original payment method.
Limits
Access Assured does not guarantee account recovery outcomes. Refund reviews are based on product delivery and billing issues, not on provider decisions, official-resource results, or whether an account is restored.
Questions
For refund questions, email support@accessassured.co.