Refund Policy
Last updated: April 27, 2026
Digital Product Refund Window
Access Assured sells one-time digital planning products. You may request a refund within 7 days of purchase by emailing support@accessassured.co.
Eligible Refund Requests
We review refund requests when:
- we fail to deliver access to the purchased digital materials,
- the delivered materials do not match the purchased product, or
- there is a duplicate or incorrect charge.
What To Include
Please include the purchase email address and any order details you have.
Processing
We aim to respond to refund requests within 2 business days. Approved refunds are returned to the original payment method.
Limits
Access Assured does not guarantee account recovery outcomes. Refund reviews are based on product delivery and billing issues, not on provider decisions, official-resource results, or whether an account is restored.
Questions
For refund questions, email support@accessassured.co.