Compare

Access Assured vs free recovery guides

There is a lot of free help for account recovery, some of it good. If a free guide gets you back in, use it — that is a better outcome than buying anything, including from us. This page is about the specific situation free guides handle badly.

Start with the free things

Before you spend $29, work through these in order. Most people who are only one step from getting back in will not need anything else:

  • Your provider's own recovery flow, on a device and network you have used before.
  • A general recovery guide for your provider — plenty exist and cost nothing.
  • Our own free material: thewhat-to-gather checklist, theattempt tracker, and thescam-avoidance guide. All free, no email required for the guides.
  • The seven-question assessment on our homepage, which is also free and will name your likely blocker.

Where free guides stop working

A free guide is written for the general case. It lists the steps that exist. That is genuinely useful right up until one of these is true:

  • The step you need is the one you cannot do. The guide says "use your recovery email" and the recovery email is the account you are locked out of, or an address from three jobs ago.
  • You have already tried several times. Repeated failed attempts can work against you. Almost no free guide tells you to stop and wait, because it is not written for someone mid-lockout.
  • More than one person is helping. You and a sibling are both trying things on a parent's account, nobody is writing anything down, and the attempts are now interfering with each other.
  • You cannot tell which advice applies to you. Thirty tabs open, each describing a different situation, none obviously yours.

What the $29 buys that free does not

 Free guidesThe Access Assured Kit
ScopeEvery situation, generallyYour situation, specifically
Order of operationsA list of steps that existWhich to try first, and what to try if it fails
Repeated failed attemptsRarely mentionedA cooldown planner built around it
Preparation"Have your details ready"Printable worksheets naming what to gather, and an attempt tracker
More than one helperNot addressedRoles, an account inventory, and a handoff brief
Scam exposureVaries — search results for this topic are full of paid "recovery services"A scam warning sheet and safe-boundary guidance
Cost$0$29 one-time, with a 30-day refund window

When not to buy it

Do not buy the kit if you have not tried your provider's own recovery flow yet, if you are expecting us to recover the account for you, or if you want someone to contact the provider on your behalf. We do none of those things, and no kit can. If you are unsure, take the free assessment first — it will tell you whether your situation is the kind the kit actually helps with.

Seven questions, free, nothing sensitive asked. It names your likely blocker whether or not you buy anything.

Take the free assessment